Dealership Office Career Paths: Great Automotive Jobs Beyond Sales, Service, and Parts

When most people picture a job at a car dealership, they think about sales teams greeting customers or technicians repairing vehicles in the service bays. But the truth is this: dealerships run on far more than just Sales, Service, and Parts. Behind the scenes is an entire office staff ensuring every sale is legal, every payment is accurate, and every department runs smoothly.

For job seekers who want stable, well-paying roles in the automotive industry without selling cars or turning wrenches, the dealership office offers some of the most overlooked – and fastest-growing – career paths.

Below is a complete list of the key office and administrative roles inside dealerships, what each job does, and the qualifications employers look for on your resume to help you land one.

Core Dealership Office & Administrative Roles

Title Clerk

What the role does: Title clerks process and submit titles, registrations, and DMV paperwork for every vehicle sold. They ensure legal accuracy and protect the dealership from compliance issues.

Typical qualifications:

• Strong attention to detail

• Administrative or paperwork-heavy job experience

• Basic DMV/title knowledge (helpful but not required)

• Computer and data-entry proficiency

• Customer service experience (working with lenders/DMV)

Biller

What the role does: Billers finalize deals by verifying every document, checking for missing signatures, and preparing the deal for accounting.

Typical qualifications:

• Previous administrative or dealership experience

• Excellent organization and follow-through

• Familiarity with DMS systems like CDK, Reynolds, or Dealertrack (a plus)

• Strong accuracy with numbers and documents

• Ability to collaborate with sales and finance managers

Accounts Payable (AP) Clerk

What the role does: AP clerks manage vendor invoices, parts purchases, and outgoing payments – keeping day-to-day expenses organized.

Typical qualifications:

• Basic accounting or bookkeeping experience

• Solid Excel skills

• Office admin or data-entry background

• Understanding of invoices and payment cycles

• High accuracy and dependability

Accounts Receivable (AR) Clerk

What the role does: AR clerks manage incoming payments from customers, warranty reimbursements, manufacturer incentives, and service department revenue.

Typical qualifications:

• Accounting or billing experience

• Ability to reconcile payments and research discrepancies

• Strong follow-up and organizational skills

• Experience with accounting or DMS software is a plus

Office Manager

What the role does: Office managers supervise accounting workflows, train the office team, maintain policies, and ensure departments meet deadlines.

Typical qualifications:

• 2–5 years of dealership office/accounting experience

• Team leadership or supervisor experience

• Strong understanding of dealership processes

• Excellent Excel and reporting skills

• Ability to multitask and maintain compliance standards

Controller

What the role does: Controllers oversee all dealership accounting, financial reporting, audits, and compliance. They work directly with senior leadership and ownership.

Typical qualifications:

• Accounting degree or equivalent experience

• Deep dealership accounting background

• Experience leading teams and managing audits

• Strong analytical and financial reporting skills

• Proficiency with DMS and accounting platforms

---

Want to get notified with dealership jobs open that match your qualifications? Upload your resume Today:

Search hundreds of dealership jobs on CarGuysInc.com the #1 source for dealerships to connect with qualified talent.

---

Modern Dealership Office Roles You Might Not Expect

Dealerships today rely heavily on digital tools, customer engagement, and online visibility. That means there are new non-sales career paths worth considering.

Social Media Manager

Manages Facebook, Instagram, TikTok, YouTube, and online brand presence.

Typical qualifications:

• Experience managing business social accounts

• Skills in content creation and video editing

• Strong writing and communication

• Understanding of online engagement metrics

IT Manager

Keeps dealership systems running: CRM, DMS, phones, Wi-Fi, security, and cybersecurity.

Typical qualifications:

• IT support or networking experience

• Ability to troubleshoot hardware/software

• Cybersecurity awareness

• Dealership system experience is a bonus but not required

Digital Marketing Specialist

Runs online ads, SEO, Google listings, website updates, and lead-generation campaigns.

Typical qualifications:

• Experience with Google Ads, SEO, and social media ads

• Strong writing and creative skills

• Understanding of analytics tools (GA4, search console)

• Automotive experience is helpful but optional

CRM Administrator

Keeps CRM workflows clean, manages data accuracy, and helps the sales team convert more leads.

Typical qualifications:

• CRM platform experience (VinSolutions, DealerSocket, Elead, etc.)

• Strong reporting and Excel skills

• Customer service or sales support background

HR / Recruiting Assistant

Supports hiring, onboarding, orientation, compliance, and employee communication.

Typical qualifications:

• HR or recruiting experience

• Strong communication and organization

• Comfort with HR software and employee documentation

Smaller Dealerships Often Combine These Roles

At many independent or smaller franchise dealerships, several office responsibilities are combined into one position. One person may handle:

• Billing

• Title work

• AP/AR

• Posting deals

• Office support

• Basic HR onboarding

This gives employees quick exposure to multiple skills – and often leads to faster promotions and higher earning potential.

---

Why These Career Paths Matter

Dealership office jobs offer:

• Stable, year-round careers

• Growth opportunities

• Strong demand (dealerships always need good office staff)

• Transferable skills

• Great foot-in-the-door positions for anyone entering automotive

These roles may not be as visible as sales or service, but they are absolutely essential – and they offer some of the most reliable long-term career paths in the automotive industry today.

CarGuys Inc. is an automotive recruitment agency built exclusively for the car business. From technicians and service advisors to salespeople and managers, we connect dealerships and repair shops with qualified talent faster, using AI-powered tools, nationwide reach, and years of hands-on experience. 

With over 700 clients and thousands of hires, we don’t just fill positions; we help build stronger teams that drive long-term success.