​Dealership Staffing & Auto Career Resources

Every service department knows how to track the obvious performance markers. RO count , CSI , labor gross , and parts margins are measured every day. What never appears on a report is the silent financial drain caused by the wrong person in the wrong seat. A single bad hire in fixed operations creates profit leaks that compound over time, and most shops never notice the loss until it shows up in lower retention, slower workflow, and higher turnover. Bad hiring is not just a

When your CEO goes on national business programs and says Ford has 6,000 empty service bays and a two week average wait time , that’s no longer an industry trend - that’s a capacity crisis . Jim Farley didn’t mince words. Despite offering competitive compensation (including six-figure earnings for many experienced techs), Ford dealerships “don’t have the mechanics” to meet customer demand. The result: empty bays, frustrated customers, and lost revenue that no store can affor

For decades, the service manager’s job was fairly predictable: oversee technicians, manage workflow, ensure repairs were completed efficiently, and keep customers satisfied. But that was before cars began talking; not just to their owners, but to manufacturers, dealers, and even other vehicles. Connected car technology has completely transformed what happens inside a service department. And the modern service manager is no longer just running a repair operation; they’re manag

1️⃣ Tell me about your experience as a technician. What they’re asking:  Can you summarize your background confidently and clearly? How to answer:  Focus on your key skills, experience, and certifications without going into your entire job history. “I’ve been a certified tech for eight years, mostly working on domestic vehicles. I specialize in diagnostics and electrical issues, but I’m comfortable across brakes, suspension, and general maintenance as well.” ✅ Tip:  Keep it f

Finding the right automotive salesperson has always been important, but in today’s competitive market, it’s absolutely critical. With...

In the retail automotive and repair industry, service bays are the lifeblood of profitability. Cars don’t sell themselves without skilled salespeople, and repairs don’t happen without skilled technicians who know how to diagnose, fix, and deliver quality service. Yet, with the current technician shortage , many dealerships and independent repair shops are struggling to fill open bays. When shops cut corners on pay, training, or working conditions, the cost often shows up else

Talent shortages in rural dealership locations are a growing concern for many business owners. These dealerships often struggle to find...

In the competitive automotive industry, finding the right talent can be a game-changer for any business. Traditional recruiting methods, while still effective, often fail to capture the full potential of top automotive talent candidates. That's where leveraging networking events comes in. These events provide a unique opportunity to connect with highly skilled professionals in the field, learn about their expertise firsthand, and establish relationships that could lead to fut

In today's competitive market, attracting experienced dealership sales professionals to your store can be a game-changer. These seasoned experts bring not only sales acumen but also a deep understanding of customer behavior and market dynamics. To ensure your dealership thrives, it’s essential to implement strategies that draw in top talent. Here’s how you can make your dealership an irresistible destination for experienced sales professionals. 1. Build a Strong Employer Bran