​Dealership Staffing & Auto Career Resources

1️⃣ Tell me about your experience as a technician. What they’re asking:  Can you summarize your background confidently and clearly? How to answer:  Focus on your key skills, experience, and certifications without going into your entire job history. “I’ve been a certified tech for eight years, mostly working on domestic vehicles. I specialize in diagnostics and electrical issues, but I’m comfortable across brakes, suspension, and general maintenance as well.” ✅ Tip:  Keep it f

In today’s dealership environment, your Business Development Center (BDC)  is often the engine that drives sales and service growth. It’s the first point of contact for most customers,  the voice that turns website leads, texts, and phone inquiries into actual appointments. But hiring BDC staff isn’t just about finding friendly voices or good communicators. The skills you need depend heavily on how your BDC is structured  and what technology it runs on . Over the last decade,

When most shops talk about hiring, the focus usually falls on technicians, and for good reason. But if your customer facing service advisors aren’t performing at a high level, even the best techs can’t make up for the lost revenue and customer churn that follow. A great service advisor is the bridge between the customer and the technician. They translate repair needs into plain language, build trust, and help ensure every bay stays full. Hiring the right one isn’t luck, it’

Finding the right automotive salesperson has always been important, but in today’s competitive market, it’s absolutely critical. With...

Hiring the right automotive technician, or mechanic can make or break the success of a dealership, body shop, or repair shop. Skilled...

Customer-facing roles are critical in the automotive industry, where personal interaction plays a huge part in driving sales and building...